Vandover will customize a strategy that best meets your organization’s needs. Services can include:

Vandover’s mobility consulting services are designed to help your organization develop proper support for your employees and their families through all stages of transition, including:

Policy Development

Successful talent management and mobility programs start with strategy. As part of our mobility consulting services, Vandover can help your organization design mobility policies, programs and strategies that best support employees and accompanying families–a critical element of relocation and assignment success. We will advise your organization through the following stages of successful mobility policy development to help improve your results:

• Benchmarking – We will provide analysis of how your employee and family support offerings compare to others in your industry, helping to identify strengths and weaknesses in relation to best practices.
• Development – Vandover can help you develop and implement the appropriate employee and family support programs to meet your organizational goals, whether that be creating policy where there is none or analyzing and improving existing policies.
• Monitoring – Vandover will help establish organizational metrics for success, track and collect this data, and then recommend appropriate adjustments to increase mobility program success rates.

Our primary objective is to help ensure that you have the right talent, in the right place, at the right time, with the right support, to achieve your business goals.

Pre-decision

Candidates face serious concerns about the housing market, job market for the accompanying partner, finances, children’s education, family healthcare, eldercare, and much more. At the same time, your company needs the right talent to fill critical positions and achieve business objectives. Understanding your candidates’ concerns leads to helping them make the right mobility decision. The right decision means better ROI for your organization’s mobility program and a smoother transition for the employee and family.

Learn more about the TalentMobility® Assessment – Click Here

Transition Support

Whether you require individual or group transitions, Vandover can customize a plan to fit your needs. We’ll work closely with your key decision makers to strategize, communicate, and implement your mobility plan.

Vandover offers a model of service options to fully support the transition of your global workforce. From outbound to repatriation, Vandover can provide essential resources, coaching, and support to make the transition as smooth as possible. We take a 360-degree approach to supporting employees and their families, from:

• Pre-decision assessment
• Preparation for departure
• Acclimation to the new location
• Advocacy during the assignment
• Repatriation
• Acclimation to home country

A key element of Vandover’s approach includes providing support until needs are met. These needs are determined by the transferee and their Transition Coach, not based on hours.

Download our transition services brochure for more information – Click Here

Pioneered by Vandover, TalentMobility® is an online self-assessment, paired with one-on-one coaching. It is specifically designed to help the candidate evaluate important family, lifestyle, and career concerns as they relate to the proposed relocation or assignment.

Each candidate completes a detailed survey to assess the six most impactful factors to mobility:

• Relationships
• Lifestyle
• Location
• Family finance & legal
• Employee career
• Spouse/partner career

Each candidate’s assessment is then paired with one-on-one coaching and research to help eliminate perceived obstacles uncovered in the results–often eliminating pre-conceived notions about a location or move that would otherwise have caused them to decline.

In the end, the candidate is able to confidentially identify and address his or her concerns upfront, significantly decreasing the possibility of a failed or declined relocation or assignment. The organization receives summary trends and demographics reporting on their employee population, including metrics to help strengthen future mobility programs, policy, and strategy.

Resources for Your Organization:

ResultsOnline

This on-demand reporting lets you view activity from employees who are currently using Vandover’s services, pending a decision to engage services, or who have concluded or declined services. Reports will provide live and historical data about the number of initiations received in a particular time frame, a listing of individual initiations received in a particular timeframe, or service activity summaries for individual initiations received in a particular timeframe. We will also share service satisfaction results – individual and cumulative satisfaction percentages.

Resources for Your Transferees:

Video Coaching

Vandover offers tools that enable each transferee to benefit from real-time interaction with their Transition Coach. This includes the ability to participate in instant coach/participant video conferencing sessions or chat through an instant-message capability.

Career Workspace

This interactive and personalized website provides a number of tools to assist transferees with area acclimation and career transition. The software efficiently aggregates a number of different resources into one convenient location. Through this website, users can:

• Access Vandover’s vast library of acclimation and career resources
• Learn more about the destination location
• Create a list of job leads with e-mail updates
• Find organizations to target for potential employment inquiry opportunities
• Find executives at companies of interest
• Connect with contacts via LinkedIn
• Complete career assessments and practice interviewing

Favorable & Lasting Impressions

This online, interactive tool guides users through the nine critical components of the job interview process. The self-guided development program contains tutorials, audio exercises, and actionable steps that prepare participants to interview effectively. Participants will work closely with Vandover coaches throughout the program to maximize the learning experience.

Group Move Destination Websites

Vandover can create destination-specific resource sites that incorporate blog articles, area research, and a moderated commenting function. The sites provide regularly updated, destination-specific job search and acclimation support, and the moderated commenting function offers a way for those who are moving to connect in a positive way.

Employer Solutions

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Employee & Family Solutions

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Vandover provides solutions that make relocation and other career
and lifestyle transitions run smoothly and successfully
for employers, employees and their families.

The leadership team is responsible for creating and driving the strategies that power Vandover’s services and keep us at the forefront of the mobility industry. The team’s business experience and backgrounds include:

• Business acumen developed by working for Fortune 100 companies
• Counseling, which provides the foundation of our coaching model
• Entrepreneurship, which remains central to our vision as we strive to meet the needs of the changing mobility landscape

Mary Quigg, SCRP – Chief Executive Officer

Mary champions Vandover’s mission and vision, builds company culture, and provides key leadership and insight to support company growth and innovation objectives. As co-founder of Vandover, Mary has been a leader in the field of workforce mobility for more than 25 years and has additional experience in real estate and human resources. Mary has been awarded the Women Presidents’ Organization’s Mary Lehman MacLachlan Economic Empowerment Award in recognition of entrepreneurial excellence and the Distinguished Service Award and Meritorious Service Award from Worldwide ERC®.  She is President of Lincolnshire International/Arbora, a global network of career transition firms and is a member of the Women Presidents’ Organization.  Mary is certified by the Small Business Administration as a SCORE Counselor, and serves as a volunteer mentor for St. Louis Mentor Group.

Margery M. Marshall, SCRP – President 

As president, Margery leads strategic business initiatives, planning, and product development at Vandover. Her extensive experience includes senior executive positions with Prudential Financial and Cartus. She has presided over large, global organizations in excess of 2,000 employees and strategically aligned offices in each major region of the world. In addition, she has lead mergers and acquisitions efforts, including evaluation and subsequent integration, for domestic and global acquisition candidates. Margery has been featured or quoted in nearly every medium and is a frequent speaker and subject matter expert at major mobility conferences. She currently serves on the Worldwide ERC® Industry Advisory Council, is a board member for the Human Resource Planning Society (HRPS) and is a member of the Society of Human Resource Management (SHRM). She has been honored with many leadership and performance awards, including the Meritorious Service Award from Worldwide ERC®. She has a Bachelor of Science in Business Administration and post-graduate work in strategic planning, executive leadership, and international affairs.

Ed Marshall, CRP, GMS – VP of Relationship Management 

Ed develops and manages relationships with corporate clients and strategic partners to maintain Vandover’s commitment to providing customized and flexible career transition solutions to employers who care about their employees. With more than 20 years of executive and senior management experience in operations management, sales, marketing, merchandising, and planning at Fortune 100 companies, Ed partners with clients to understand and meet their workforce mobility and talent management needs. He is a member of the Canada Employee Relocation Council (CERC) and European Relocation Association (EURA) and has presented at numerous relocation industry conferences. He has a Bachelor of Science in Accounting from Waynesburg College in Pennsylvania.

Michelle Langley, MBA MSW, LCSW – VP of Consulting Services 

Michelle provides leadership and direction to the consulting, research, customer service, and quality assurance teams in order to continue delivering high-value transition assistance to participants around the globe. She has more than 15 years of high-level leadership experience, including a position as COO of Community Psychiatric Centers and a senior director position at the American Red Cross. Her experience working in sales and nonprofit management provide a strong background of leading cross-functional teams to serve both individual program participants and client organization needs. She has a master’s degree in clinical social work from the University of Texas and an MBA from Lindenwood University and has maintained her clinical expertise by working with EAP programs throughout her management career. She supports local community nonprofits by serving on the United Way allocations board.

Ed Marshall, CRP, GMS – VP of Relationship Management 

Ed develops and manages relationships with corporate clients and strategic partners to maintain Vandover’s commitment to providing customized and flexible career transition solutions to employers who care about their employees. With more than 20 years of executive and senior management experience in operations management, sales, marketing, merchandising, and planning at Fortune 100 companies, Ed partners with clients to understand and meet their workforce mobility and talent management needs. He is a member of the Canada Employee Relocation Council (CERC) and European Relocation Association (EURA) and has presented at numerous relocation industry conferences. He has a Bachelor of Science in Accounting from Waynesburg College in Pennsylvania.

Lynn Wagner, CRP, GMS – Account Executive

As Account Executive, Lynn oversees development of global business opportunities and manages corporate accounts to support client organizations in achieving their talent management and employee relocation goals. With more than 10 years of experience in the relocation industry, Wagner has held Consultant and Senior Consultant roles where she has worked one-on-one with employees to navigate domestic and global transitions and has provided additional support to client organizations and channel partners. Her prior experience includes expatriate assignment management and relocation policy consulting at a leading professional services firm. Lynn has a Bachelor of Arts in French from Washington University. She has obtained the Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations from Worldwide ERC®.

Angela Kaiser, CRP – Account Manager

Angela develops and cultivates relationships with corporate clients and relationship management companies in order to provide superior customer service. Angela began her time at Vandover as a research specialist and previously held positions in the retail and travel industries. She has obtained the Certified Relocation Professional (CRP) designation from Worldwide ERC®. Angela holds an undergraduate degree in Business Management from Webster University.

The coaching process begins with an initial needs assessment, which the coach uses to build career search and acclimation strategies that are customized to each individual. For job seekers, this may include coaching to the interview process, conducting career assessments, and implementing job search strategies. For entrepreneurs, coaches can assist with relocating their business or starting a new one. Coaches also coordinate with our Research team to develop customized Career and Acclimation research on area resources, as well as creating or updating résumés, CVs, and cover letters.

Our team of Transition Coaches and Research Specialists is made up of individuals with a broad range of backgrounds, education, prior career fields, and domestic and global relocation experience. This gives us personal insight into how to provide support for employees and families in transition.

Tracy Collins, Senior Transition Coach

Tracy has worked with individuals in transition for more than 11 years, beginning her career with Vandover working with outplaced individuals.  She has previously worked in the healthcare industry in such areas as occupational medicine and worker’s compensation.  Tracy holds a Bachelor of Science degree in Psychology from the University of Missouri-St. Louis and has attended graduate level courses in Human Resource Management.

Heather Eller, Transition Coach

Heather has held positions in retail management, healthcare business development, education, and collections.  She holds a Bachelor of Arts in Spanish from Indiana State University and has previously lived in Spain.

Sue Ellison, Transition Coach

Sue has worked as a social worker and counselor for over 20 years. She holds a Bachelor of Science degree in Psychology from the University of Missouri-Columbia and a Master of Arts in Professional Counseling from Webster University. Sue is a Licensed Professional Counselor in the state of Missouri. Her prior experience includes work in the fields of marketing, adoption, recruiting, social services, school counseling, and private counseling.

Alisa French, Transition Coach

With over 15 years of experience in the healthcare recruitment industry, Alisa has provided support to professionals and their families relocating for the majority of her career. She has also worked as Director of Physician Development and Client Services for Emergency Medical Care, which included oversight of an operating staff responsible for the management of multiple emergency departments and hundreds of physicians. Alisa holds a Master of Arts in Communication and Marketing from Saint Louis University.

Bill Guhman, Transition Coach

Bill has more than 10 years of experience in the relocation industry, with prior experience in banking, restaurant management, real estate, and non-profits. He has owned his own business for the last 3 decades. Bill holds a Bachelor of Science in Business Administration from the University of Missouri-St. Louis and the Certified Relocation Professional (CRP) designation from Worldwide ERC.

Erica Havenar, Transition Coach

Erica has previously worked as the Director of Recruitment and Selection for a financial firm and also has experience in the government and medical industries.  She holds a Bachelor of Arts in Political Science and Communication from Southern Illinois University and a Master of Arts in Organizational Development and Communication from Saint Louis University.

Trudy Marshall, Senior Transition Coach

Trudy Marshall has worked as a professional artist and entrepreneur for over 20 years, exhibiting her work nationally and in Taiwan. She holds a Masters of Art and a second Masters of Fine Art in Sculpture from Fontbonne University. Trudy has participated in public speaking engagements for support groups and studies the Italian language. She is in the process of completing the Institution of Career Certification International program.

Jeffrey Quigg, Customer Relations Coach

Jeffrey has 14 years of combined experience in global delivery of career transition and global assignment solutions. He has personally managed over 1,000 global moves for several Fortune 500 companies in over 100 countries worldwide, providing him with a strong overall understanding of global business and the nuances of various cultures. He holds the Certified Relocation Professional and Global Mobility Specialist designations.

Marilen Pitler, Acclimation Transition Coach

Marilen has over 13 years of experience at Vandover and specializes in assisting transferees with their Acclimation needs. She has been involved in a variety of community activities, including serving on a regional theatre board, organizing educational retreats, and facilitating cross-cultural dialogue groups for current residents and new immigrants to America. She holds an Associate in Arts from Loop Junior College.

Vicki Prasch, Transition Coach

Vicki has extensive real-life experience with transition, having moved with her family 7 times over the past several years. Her prior experience includes working as a journalist and freelance writer and in the benefits industry, most recently providing administrative support and communications for small business. She holds a Bachelor of Arts in English from Anderson University.

Kathryn Riesmeyer, Transition Coach

Kathy has over 11 years of experience as a professional counselor and clinical supervisor, including developing a Life Transitions department for a post-graduate educational institution. She has experience as a small business owner and has held managerial and executive positions in both private and publicly held companies. Kathy also participates in the Military OneSource program and the American Red Cross. She holds a Bachelor’s of General Studies in Business/Psychology from the University of Missouri-Columbia and a Master of Arts in Counseling from Covenant Theological Seminary. Kathy is a Licensed Professional Counselor in Missouri, as well as a National Certified Counselor.

Carla Rosen, Senior Transition Coach

Carla is a veteran career and family transition coach. Her French-language skills and her prior experience as a former English as a Second Language teacher and elementary reading specialist have helped her assist thousands of outplacement and relocation clients. Carla is a certified Birkman Consultant and holds the Professional in Human Resources designation, and also is a Past President and current member of the Human Resource Management Association of Greater St. Louis. She holds an A.B. in the Teaching of Social Studies from the University of Illinois and a Master of Education from the University of Missouri-St. Louis.

Barbara Singer, Senior Transition Coach

Barbara has over 8 years of experience at Vandover. Her prior background is in the consumer products, hospitality, and interactive media arenas, as well as the nonprofit and government sectors. She is a Certified MBTI ® Practitioner and has completed coaching training with The Coaches Training Institute (CTI), the first organization to be given accreditation by The International Coach Federation. Barbara has also served as an organization development consultant and principal of The Coach Approach. She holds a Bachelor of Journalism from the University of Missouri -Columbia and a certificate in Organization Development from Georgetown University.

Judith M. Wallut, Transition Coach and Customer Relations Coach

Judy serves as both a Transition Coach and as one of the first contacts with transferring families. Prior to joining Vandover, she worked in sales for multiple food and beverage companies, including PepsiAmericas, Anheuser-Busch/InBev, Kraft Foods, and Russell Stover Candy. Judy holds a Bachelor of Science in Marketing from Missouri State University and a Master of Business Administration from Lindenwood University.

Jim Wojtak, Senior Transition Coach

Jim has over 15 years of experience in management and marketing with an emphasis on training, customer service and project management. Prior to joining Vandover, he worked with major markets throughout the U.S. and Canada. Jim is certified as a Job and Career Transition Coach (JCTC) through the Career Planning and Adult Development Network. He holds an Associate of Arts in Business from Joliet Junior College and a Bachelor of Science in Marketing from Illinois State University.

Philip Wright, Transition Coach

Philip  has extensive Operations and Supply Chain Management experience, including production, logistics, planning, forecasting, inventory control, customer service, quality assurance, and procurement.  His prior positions include working in ISO Systems Management for multiple facilities, Corporate HR Training Program development, and representing division on international inter-division Operation Management business planning teams.  Philip  has also been quoted and published in quality assurance trade magazines. He has a Bachelor of Science in Management from Maryville University.

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